Frequently Asked Questions
What is the Helios Marine Link IoT Control Module?
The Helios Marine Link is a smart, connected control module that allows you to monitor and manage your boat’s systems both onboard and remotely. It provides real-time tracking, system alerts, and remote control through a user-friendly app available on iOS, Android, and Raymarine displays.
How easy is it to install the Helios Marine Link?
The Helios Marine Link is designed for easy, Plug & Play installation. It is NMEA2000 compatible, allowing for quick integration into your existing boat systems without needing extensive modifications.
Can I monitor my boat remotely?
Yes, the Helios Marine Link allows you to monitor and control your boat remotely using the mobile app. The app provides real-time monitoring, vessel performance tracking, and remote camera access from anywhere.
Is the system secure?
Absolutely. Helios Marine Link uses 5G connectivity with secure data transfer protocols to ensure the safety and security of your boat’s information and system control.
Does Helios Marine Link work with other marine systems?
Yes, the IoT Control Module is compatible with NMEA 2000 and most of the major MFD marine systems, making it highly adaptable to most marine electrical and digital systems. It seamlessly integrates with existing hardware for enhanced connectivity and control.
What happens if my internet connection drops?
In the event of an internet outage, the Helios Marine Link stores critical data locally and automatically syncs once the connection is restored, ensuring uninterrupted access to essential information.
Can I manage more than one boat with Helios Marine Link?
Yes, the system is perfect for fleet management. Through the cloud portal, you can monitor and manage multiple boats, track their performance, and analyse operational data all in one place.
What kind of data does the Helios Marine Link provide?
The system provides real-time tracking, vessel performance data, system alerts, energy consumption, and predictive maintenance reports. It can also offer analytics such as CO2 reduction and operational expense (OPEX) analysis.
What devices does the Helios Marine Link app support?
The Helios Marine Link app is available for iOS and Android devices, as well as integrates with major marine MFD systems, including Raymarine displays, for seamless onboard use.
Are over-the-air (OTA) updates and RD (Remote Diagnostics) available?
Yes, firmware and software updates are delivered over-the-air (OTA), ensuring your Helios Marine Link system is always up-to-date with the latest features and security enhancements. Our remote diagnostics support allows us to quickly identify and resolve any potential issues.
How can Helios Marine Link help reduce CO2 emissions?
Helios Marine Link tracks energy consumption and provides CO2 reduction estimates, helping you optimize your boat’s operations for greater efficiency and a lower environmental impact.
How do I get started with Helios Marine Link?
Simply contact us through the website to request a demo, and we will send you all the necessary information and step-by-step guidelines.
What makes Helios Marine batteries marine-grade?
Helios Marine batteries are designed specifically for the harsh marine environment. They feature IP67 waterproofing, corrosion-resistant materials, and are built to withstand vibrations and extreme temperatures, ensuring long-lasting performance even in challenging conditions.
What is the average lifetime of the Helios Marine batteries?
With proper maintenance, Helios Marine batteries can last between 15 – 20 years, without any noticeable decrease in capacity. They are engineered for durability and long life, even under heavy use.
Are the batteries compatible with different types of electric motors?
Yes, Helios Marine batteries are compatible with a wide range of electric motors, including both inboard and outboard systems. They are designed to seamlessly integrate with our own propulsion packages as well as those from other manufacturers.
Can I integrate solar panels with Helios Marine batteries?
Yes, our batteries can be integrated with solar panels to provide a renewable source of energy, helping to extend the range of your vessel and reduce overall environmental impact.
How do Helios Marine batteries perform in extreme weather conditions?
Helios Marine batteries are built for reliable performance in extreme conditions, including high heat, cold, and humidity. Each battery undergoes rigorous testing to ensure it meets the demands of the marine environment
What safety features are included in Helios Marine batteries?
Safety is our top priority. Our batteries are equipped with multiple safety features, including thermal management systems, short-circuit protection, overcharge protection, and fire-resistant casings.
Is it possible to monitor battery performance remotely?
Yes, the Helios Marine Link IoT Boat Control Module enables real-time remote monitoring of battery performance, including charge levels, health status, and system alerts.
How quickly can Helios Marine batteries be charged?
Charging times vary depending on battery size and charger type, but our high-quality components enable substantial recharging within just a few hours.
What is included in Helios Marine's electric propulsion packages?
Our packages include a high-performance electric motor, custom Helios Marine batteries, the Helios Marine Link Module for control and monitoring, and optional solar panels – everything you need for a seamless transition to electric propulsion.
Can I retrofit an existing boat with a Helios electric propulsion system?
Yes, our propulsion packages are designed to be adaptable and can be retrofitted to a wide range of existing vessels, converting them from internal combustion engines to clean electric power.
What boat sizes are the propulsion packages designed for?
We offer propulsion packages for a variety of boat sizes, from small recreational boats to large sailing yachts. Each package can be customised to fit the specific power and performance needs of your vessel.
Do the propulsion packages come with solar options?
Yes, we offer customizable solar panel options that can be integrated into the propulsion system, providing renewable energy and extending the operational range of your vessel.
Can I monitor the performance of the propulsion system remotely?
Yes, our Helios Marine Link Module allows for remote monitoring of the propulsion system, including real-time performance data, energy consumption, and system alerts.
Is it possible to customise a propulsion package for my specific boat?
Absolutely. We specialise in creating custom propulsion solutions tailored to your boat’s specifications, performance needs, and usage patterns.
What are the advantages of switching from an internal combustion engine to electric propulsion?
- Benefits include lower operating costs, reduced maintenance, zero emissions, quieter operation, and compliance with increasingly stricter environmental regulations.
What is the impact of electric propulsion on the environment?
Internal combustion engine boats release harmful emissions, including carbon dioxide, nitrogen oxides, and particulate matter, which contribute to water pollution and harm marine ecosystems. Additionally, fuel spills and oil leakage from ICE boats can further contaminate water, affecting wildlife and local water quality. Helios Marine manufactures electric propulsion systems powered by LFP batteries, preventing spills and water contamination, and contributing to a clean and silent experience in the water
How can I become an authorized Helios Marine dealer?
You can apply to become a dealer by filling out the application form on our website. Once submitted, our team will review your application and contact you with the next steps.
What are the benefits of being a Helios Marine dealer?
As a Helios Marine dealer, you gain access to our innovative product line, receive comprehensive training and support, and benefit from our marketing and promotional resources, helping you to grow your business.
What support does Helios Marine offer to its dealers?
We provide ongoing support including technical training, sales and marketing materials, product demos.
Are there specific regions where Helios Marine is looking for new dealers?
We are expanding globally and are particularly interested in establishing dealerships in regions with growing demand for marine electrification, such as Scandinavia, The Netherlands, Germany, Croatia, Greece.
What kind of training is available for dealers?
We offer comprehensive training programs covering product knowledge, installation, and after-sales service to ensure our dealers are fully equipped to support the entire sales and post-sales process for our products.
What is the process for setting up a dealership contract with Helios Marine?
Once your application is approved, we will guide you through the contract process, which includes setting up your dealership account, discussing sales targets, and providing your initial product inventory.
What makes Helios Yachts different from other electric boat manufacturers?
Helios Yachts focuses on creating affordable, sustainable electric boats that do not compromise on performance. Our commitment to innovation, community, and environmental stewardship sets us apart from the competition.
How long is the battery and motor warranty?
No service is included, but if you would experience any trouble with the software or other components of the boat, you can always turn to us and we will help you. If an accident was to happen, inflicting damage to the hardware, practically any repair shop will be able to fix it. If you have any questions regarding repairs, you can contact us, we are happy to help and recommend who you can turn to for service or repair.
Are Helios Yachts suitable for coastal and inland waterways?
Yes, our yachts are designed to perform well in a variety of environments, including coastal waters, lakes, rivers, and other inland waterways, offering versatility and reliability.
Can I customize my Helios Yacht?
Yes, we offer customization options for many of our models, allowing you to choose features and finishes that match your preferences and needs.
How does an electric boat compare to a gas boat?
Electric boats are environmentally friendly, more reliable, cheaper to operate and maintain, and dramatically better integrated digitally than conventional vessels. They allow you to enjoy the waters without the release of harmful emissions and other pollutants.
When can I get a HELIOS?
Helios boats are made to order. You can inquire about yours here.
Where are the HELIOS BOATS made?
Helios boats are designed and made in the EU. Our batteries are assembled in the EU (using Tier 1 Chinese cells). Our motors are designed and manufactured in the EU.
How can I charge a HELIOS boat?
Helios boats with solar panels charge automatically when the sun is available. All boats also include an industry-standard charging port (CCS1), allowing you to charge in all marinas and docks with electricity.
How long does a helios boat take to charge?
It varies from boat to boat, and it depends on charging infrastructure. The 240V available in most marinas will charge our boats overnight in most cases.
Are Helios Boats safe given that electricity and water dont mix well?
All our boats are using a “safe-to-touch” 48dc electrical architecture. Our battery packs and electrical systems are watertight, heavily reinforced and constantly monitored.
How does maintenance compare to conventional boats?
Other than standard cleaning and anti-fouling, Helios boats are practically maintenance-free.
What about Fire Safety?
We are firm believers that the chemistry in today’s LiFePo4 battery packs, generally intended to be used for Solar Storage, is the way forward for the marine industry. Being one of the safest battery technologies available today, it showcases perfect charge and discharge properties. A concern for reaching high temperature is highly unlikely as stability of the voltage is attained regardless of the SOC of the pack.
Are your batteries modular? Can I extend in the future?
Our JAM (Just Add Module) plug-and-play allows you to expand the capacity and/or voltage so you have the flexibility to create and fit for your needs. Even more than that, our state-of-the-art software lets you configure your batteries bringing you the option for a bespoke solution.
What about LFP’s energy density?
We’ve seen LiFePo4 overcome a previous obstacle as well – the small energy density compared to other options which discarded the use of it for E-mobility. The density of the LiFePo4 today is already on par with other types of Li-Ion batteries keeping the advantages that give it edge – Safety and really SOL. A solid testimony being that the biggest automotive companies have started to integrate the strategy and create their EVs with LiFePo4.